Data

“SME has been our trusted IT support provider for nearly 16 years, consistently delivering exceptional service tailored to our evolving needs.

Their commitment to excellence is evident in their willingness to go above and beyond to keep our systems secure and operational. They take the time to ensure we fully understand our IT environment, helping us comprehend our level of risk and making sure we are appropriately protected. SME also supports numerous events we produce, including the Honda Celebration of Light, one of the largest fireworks festivals in the world. The festival is attended by 1.4 million fans and the website needs to handle massive traffic surges with millions of views over a concentrated two week period. SME handles the backend server architecture, web programming, design updates, and on-the-fly troubleshooting, enabling the website to stay fast, stable, and secure at all times, giving our audience the smooth, seamless experience they expect.

We highly recommend SME to any organization seeking knowledgeable, reliable, and proactive IT support. Their expertise and professionalism make them an outstanding partner.”

Catherine RunnalsBrandlive Partner + President

“We've been working with SME Technologies since 2016, and they've been a reliable and trusted partner in managing our help desk support, as well as handling staff Onboarding and Offboarding.

Their team is responsive, knowledgeable, and consistently delivers solutions that keep our systems running smoothly. It's been a great experience working with a partner who understands our needs and supports us with professionalism and care.”

Jason CurrellSenior VP of Information Systems

“Music BC has been working with SME Technologies since 2017, relying on their team for IT support and website upgrades, including our recent transition to AWS.

Most recently, we partnered with SME to strengthen our cybersecurity. Their tailored approach to email security and cyber awareness training has been a great fit for our organization.

We highly recommend SME Technologies to any business looking to enhance and secure their IT environment.”

Lindsay MacPhersonMusic BC Executive Director

“We are beyond impressed with SME Technologies. Our company has had the pleasure of working with them for over eight years, and we fully expect this strong partnership to continue for many more. They are consistently reliable, efficient, and approachable, always taking the time to understand and meet our needs. Their dedication to excellent service and client satisfaction sets them apart. I highly recommend SME Technologies to any organization looking for a trusted and capable technology partner.”

Jamie CunninghamManager – Mortgage Department

“A good friend and colleague strongly recommended John Miguel and his company, SME, to me after years of searching for qualified tech assistance.

As a small, independent business owner who often relies on IT expertise and at times quite suddenly and urgently, I couldn’t be happier or recommend anyone more than John. I have worked with him for several years and his approach has remained consistently excellent: always responsive and timely; calm, service-oriented attention and unqualified professionalism and expertise, coupled with a warm, caring and personable approach to problem-solving and client care. John has always resolved all my problems and has superb initiative and follow up.

To sum up, I feel immensely grateful to have found John and SME, and highly recommend him for all your tech needs.”

Cathy RadcliffeCathy Radcliffe Design

“I’m in financial services and have been a customer of John and SME for many years now. I appreciate the cost transparency and their ability to communicate tech issues in terms that I understand. I recommend SME Technologies.”

Casey CameronFounder & Financial Advisor